Privacy Policy

Last updated: May 2026

Aurevia Media ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website, forms, or services:

Personal Identification Information: First name, last name, email address, phone number, and business type.
Communication Data: Messages, inquiries, and call recordings made through our AI-powered calling system.
Usage Data: IP address, browser type, pages visited, and time spent on our website.
Appointment Data: Booking details, scheduled call times, and calendar information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To contact you via phone, email, or SMS regarding your inquiry or appointment
To qualify leads and schedule strategy calls through our AI system
To deliver our marketing and client acquisition services
To send follow-up communications related to your inquiry
To improve our website, services, and customer experience
To comply with legal obligations

3. AI-Powered Calling System

By submitting your information through our forms, you consent to being contacted by our AI-powered calling system (Ava) within approximately 60 seconds of form submission. This system may record calls for quality assurance and training purposes. You may opt out of AI-initiated calls at any time by requesting so during the call or by contacting us directly.

4. SMS and Phone Communications

By providing your phone number and checking the SMS consent box on our form, you agree to receive text messages and phone calls from Aurevia Media. Message and data rates may apply. You can opt out at any time by replying STOP to any text message or by contacting us at the information below.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party tools we use to operate our business (e.g., GoHighLevel CRM, Retell AI, calendar booking systems)
Legal Requirements: When required by law or to protect our rights

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can control cookie settings through your browser preferences. We may also use Meta Pixel and Google Analytics for advertising and analytics purposes.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time
Withdraw consent for AI-initiated calls or SMS communications

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Aurevia Media
Website: aureviamedia.com
Phone: +1 (954) 551-4044